TESTIMONIALS

WHAT OUR CLIENTS THINK

We strive ourselves on having an unrivalled level of customer service. Please feel free to give us a call about your IT requirements, we will happily discuss things with you.

“Aerocare International provide complete engineering and manufacturing solutions for aircraft cabin interiors.
As a business with a reliance on technology and IT, we needed a company we could trust to look after the complete day to day IT support across our sites but also give us insight into new technologies and provide an IT strategy for the future.

Broad Access Services have successfully delivered some comprehensive projects covering Cybersecurity, server upgrades and site communications along with looking after our daily IT needs, they have been an invaluable asset to us and come thoroughly recommended.”

Aerocare International

“Rayflex is a PVC manufacturing company specialising in industrial and retail screening solutions. We host numerous websites, sales order processing systems and inhouse databases that are relatively simplistic but critical and serve the core business requirements. We require under 1-hour response and downtime on any 1 system.

When looking for an IT support company we value companies that are reactive, honest and fair. They must be able to make sensible recommendations for IT requirements without it costing the earth, understand the nature and requirements of our business and must be able to gel with our team. We struggled for a long time to find that company.

We’ve worked with the guys at Broad Access Services for well over 5 years and we have no doubt that that they’ll continue to offer us fantastic support at a fair and consistent price. We would not hesitate to recommend them, hassle free IT support that just works.”

Phillipa Taylor Director - Rayflex Rubber

gbpartnerships is a multi-faceted company with a proven track record in property development. We are a leading provider of financial and management services, and our Consultancy Team covers a wide range of areas from strategic planning through to asset management.

Operating since 2001, we have a network of offices located in Birmingham, Kings Cross, Liverpool, Manchester and Southampton. Our dedicated team of 70+ staff and consultants have experience across a broad spectrum of development arenas including primary healthcare, retail and housing with care.

Broad Access Services provides us with the technical knowledge, expertise, support and guidance to ensure that our IT infrastructure is robust, secure and fit for purpose enabling our employees to work, both in the present and for the future as the needs and processes of the company evolve. They are responsive and reactive when needed and have dealt with all our queries and requests in a timely and clear manner.

GB Partnerships

J Parker Dutch Bulbs Wholesale Ltd are an online Plant & Bulb specialist with a large online presence along with a strong mail order demographic and multiple garden centres.

As a company we rely heavily on our IT systems within all areas of the business, ranging from our contact centre right through to fulfilment and our remote sites. This places a heavy strain on our IT department and therefore often reach out to the team at Broad Access Services.

We have worked with members of their team for 15 plus years and have always commended the services they provide. They are professional and extremely reliable.Due to the nature of our environment, we quite often call upon their services at very short notice, they always oblige us and jump straight in to help out. They have assisted us on a multitude of occasions over the years which is why we always go back as their collective knowledge in all aspects of technology is second to none! Thank you for your continued support and long may it continue.

J Parkers Dutch Bulbs

Broad Access Services were contracted to supply and install a Category 6 cabling network at a prestigious new office in the heart of Mayfair London. Working closely with Moyne London to deliver on a tight timescale, our team demonstrated the ability to be flexible in understanding the needs of the clients and contractors, and communicate affectively throughout the process “My team were 1st class on this installation showing a desire to deliver on time quality work”

Patrick Connolly Director Broad Access Services

“Pat and his team were a pleasure to work with. They were very professional and their work was of a high standard. I look forward to working with them in the near future”

Phil Rollings Contracts Manager Moyne London Ltd

Moyne London

QEP Co. UK Limited is a leading supplier of products for the DIY and home improvement sector.  We have multiple locations within the UK and are serviced by Broad Access Services for all our IT needs. Broad Access provide a professional, dedicated and customer focused IT service, we have worked with their staff for many years and are extremely happy with the service they provide.

 

Not only do Broad Access do an excellent job with ongoing IT maintenance and support, they are also happy to take on extra assignments, whether it be installing a new server, new equipment or other ad-hoc requests. When it comes to IT support, we would be lost without them, they are friendly, efficient and an absolute pleasure to deal with, we wouldn’t hesitate to recommend them.

QEP Co. Inc

Widdop and Co is a 140-year-old family business that cherishes good relationships with our business partners and we have certainly got that from the key members that make up Broad Access. We have had a very long standing (30 years plus in some cases) relationship with key members of the team and have always enjoyed a partnership relationship, feeling like the team are invested in our success.

In the current world, IT up time and performance are crucial to any business. The team at Broad Access have always been very quick to jump on any issue and take personal ownership to get things resolved, sometimes going above and beyond to do so. They have also long been advisors to us to make sure we are keeping up to date in an ever-changing world.

Widdop & Co

Stiebel Eltron UK ltd are UK subsidiary of a global renewable energy products manufacturer who has headquarters in Germany and offices in 26 other countries. We chose Broad Access Services to be our provider of IT support for the UK business and to manage the implementation of the company’s global IT harmonisation strategy here in the UK. The Team at Broad Access Services have been a pleasure to work alongside. Their service levels are of the highest standard and nothing is too much trouble. I would have pleasure in recommending Broad Access Services to other companies both large and small.

Stiebel Eltron

IT SUPPORT

We have a flexible approach to IT support as needs can differ from company to company. We can tailor contracts ranging from a small number of users to complete outsourcing or complementary support for IT teams requiring additional high level or speciality support.

DISCOVER MORE