Support & Managed IT

SUPPORT & – MANAGED IT

We have a flexible approach to IT support as needs can differ from company to company. We can tailor contracts ranging from a small number of users to complete outsourcing or complementary support for IT teams requiring additional high level or speciality support.

END USER

We like to build strong relationships with companies and their employees which is key to us understanding your users and their needs. Our highly skilled helpdesk operators can give direct support to every member of your staff across the entire estate.

FOR IT TEAMS

For companies that have their own IT support, we can offer a next level of support and expert guidance in those specialist areas to complement your in-house support resources.

COMPLETE OUTSOURCED

Aimed at companies that have no IT expertise or want to save the cost of employing their own people, we use our many years of IT experience to completely run the day to day IT department offering guidance and support for everyone that needs it so you are covered for every kind of IT eventuality..

CONSULTANCY

We can offer consultancy services covering all aspects of your IT. Our consultants have over 30 years of IT experience dealing with a wide range of different types and sizes of business, we pride ourselves in the ability to guide and assist companies to where they want to be, based on their business needs.

IT PROJECTS

We can either help or completely run IT projects for the duration, these can be standard projects such as replacing outdated servers or network infrastructure to bespoke projects covering your whole IT estate.

STRATEGIC PARTNER

We can provide help to develop a strategic roadmap that aligns your IT strategy and investments to your business priorities.

OVER 30 YEARS INDUSTRY EXPERIENCE

We have a wealth of knowledge and understanding of customers’ needs in a constantly evolving world.

TAILORED SUPPORT PACKAGES

IT support covering user desktop and server support as well as a fully outsourced IT solutions for your business.

What our customers are saying

“Broad Access Services provides us with the technical knowledge, expertise, support and guidance to ensure that our IT infrastructure is robust, secure and fit for purpose enabling our employees to work, both in the present and for the future as the needs and processes of the company evolve. They are responsive and reactive when needed and have dealt with all our queries and requests in a timely and clear manner.” – GB PARTNERSHIPS

Read our other testimonials